Products and Services

France Aviation Civile Services is the expertise and consultancy office of the French Civil Aviation. We provide worldwide consultancy and operational training services based on professional know-how of the DGAC and ENAC.

Let’s have a glimpse on what we offer:

REGULATION & SAFETY OVERSIGHT

Safety Oversight System

OPERATIONS OPTIMISATION

Airspace Design, ANSP Modernisation, A-CDM

INNOVATIVE SOLUTIONS

ELVIRA^®

OPERATIONAL TRAINING

ATC Supervisor by France Aviation Civile Services & ENAC, Operational Continuation Training

AIR TRANSPORT STATISTICS

Air Transport Databases

AERODROME FLIGHT INFORMATION SERVICE (AFIS)

COVID-19

Regulation & Safety Oversight

SAFETY OVERSIGHT SYSTEM

Do you need to implement or improve your safety oversight system to be compliant with ICAO standards?

OUR APPROACH

To improve your safety oversight system, we provide assistance in all technical domains (ANS, AGA, OPS, AIR), in the following areas:

Diagnostic and action plan
Regulation
Organisation
Oversight and certification processes
Training and coaching
OJT training and coaching
Implementation of State Safety Program
Technical tools and softwares

OUR ACHIEVEMENTS

We are currently working with Haiti to implement a safety oversight authority across all technical domains, with the objective to improve the safety oversight system by complying with ICAO standards.

Download our Brochure

METEOR Brochure

“I appreciate the capacity of France Aviation Civile Services (ex DSNA Services) to support the Haitian civil aviation in his work to reach the standards. Congratulation to the experts for the today’s achievements!”

Melvin Cintron, Regional Director for North America, Central America and the Caribbean, ICAO

We can help you improve your oversight system and update your regulation.

Contact: Emanuela Gellini | emanuela.gellini@fracs.aero

Operations Optimisation

AIRSPACE DESIGN

Do you need to redesign your airspace for more efficiency and airspace capacity?

OUR APPROACH

To increase airspace capacity, enhance efficiency and respect environment, we propose to support your aispace design projects. Our customised approach is based on the most innovative concepts including PBN, RNAV and unidirectional routes, Free Routes, Continuous climb and descent operations (CDO and CCO), Flexible Use of Airspace.

Together with your team, we accompany you from gap analysis to implementation, by defining CONOPS, conducting fast time and real-time simulations (FTS and RTS). We grant real change management and knowledge transfer.

OUR ACHIEVEMENTS

We have most recently, successfully redesigned airspace in:

Sudan, together with CGX
Bolivia, together with THALES
Colombia, together with IATA

Download our Brochure

“I am grateful to our French partners, including France Aviation Civile Services (ex DSNA Services), who spared no effort to assist us in technical operations.”

Captain Bajouri, Director General of Sudan Civil Aviation Authority

Let us show you how your airspace capacity can increase while reducing costs, maintaining the highest level of safety.

Contact: Elodie De Cazenove | elodie.de-cazenove@fracs.aero

ANSP MODERNISATION

OPERATIONS OPTIMISATION

Do you need to optimise your processes to have more accurate information, increase efficiency, performance, safety and increase airspace capacity?

OUR APPROACH

The aviation industry is changing fast with the deployment of modern concepts and technologies as PBN, ATFM, AIM, Remote tower, ADS-B and WAM.
Our modernisation strategy focuses on organisational changes, new working methods, operational training and documentation updates.

OUR ACHIEVEMENTS

We have most recently successfully implemented ANSP Modernisation in Haiti. Our actions met the local needs and addressed the following:

Implementation of an ATCO licensing system, implementation of a Safety Management System, update of the ATCO and ATSEP operational manuals, update of the Aeronautical Information Publication, coaching of the Supervisors, to name a few.

“France Aviation Civile Services (ex DSNA Services) has been a key partner of OFNAC for more than 4 years, supporting us in modernizing our various services, including regulatory compliance.”

Olivier JEAN, Director General of OFNAC

We can help you optimise air traffic flow and increase efficiency.

Contact: Elodie de Cazenove | elodie.de-cazenove@fracs.aero

Airport Collaborative Decision Making (A-CDM)

OPERATIONS OPTIMISATION

Do you need to increase daily operations efficiency and improve flights punctuality?

OUR APPROACH

France Aviation Civile Services is specialised in Airport Collaborative Decision Making (A-CDM) by leveraging an extensive experience of A-CDM implementations at major European airports. Our Consultants will facilitate your projects from needs identification to the definition of a Roadmap and implementation of a full A-CDM system.

OUR ACHIEVEMENTS

The A-CDM concept increases the synergy between key stakeholders (ANSP, airlines, airport operators) while optimising the use of your existing facilities and airport capacity without heavy investments.

Do you want to implement an A-CDM system efficiently, safely and cost-effectively? We can help.

Contact: Élodie DE CAZENOVE | elodie.de-cazenove@fracs.aero

Innovative Solutions

ELVIRA^®

Do you need to enhance your safety management system and your environmental performance?

OUR APPROACH

ELVIRA^® is an automated tool, developed and used by DSNA (the French ANSP) for three main applications: safety management, technical assessment and environmental assessment.

This playback tool combines the radar sequences with the communication with the pilot to provide you with the entire view of the situation. You can also add maps or vector charts, create statistics and analyse an area.

These different functionalities allow you to perform:

Interrupted approach detection;
Runway incursion detection;
Aircraft counting;
A-SMGCS assessment;
Equipment control;
Environmental studies;
Environmental protection volume (EPV) design

This tool is designed by an ANSP, for ANSPs, with continuous updates. Today, ELVIRA^® is used worldwide and is continuously updated to meet your needs and help you to answer your challenges.

OUR ACHIEVEMENTS

ELVIRA^® has been used for over 10 years by 280 users, including the DSNA, on 5 continents.

Download our Brochure

“For BELGOCONTROL, Environment is a top priority and we needed a dedicated operational tool. After the training on site, my team is enthusiastic to use Elvira’s many functionalities.”

Marylin Bastin, Head of Environment, Procedure Design, Strategy & Performance, BELGOCONTROL

ELVIRA can help you manage safety more efficiently.

Contact: Elodie de Cazenove | elodie.de-cazenove@fracs.aero

Operational Training

ATC Supervisor

Do you need to train your Air Traffic Control Supervisors in their new responsibilities or daily activities?

OUR APPROACH

ATC Supervisor is a training programme proposed jointly by France Aviation Civile Services and ENAC, the French Civil Aviation Academy.
For a fair balance between theory and practical case studies, we propose training courses delivered by two instructors: an ENAC expert and an operational ATC Supervisor working for France Aviation Civile Services, the French ANSP.

Three levels are proposed (Initial, Refresher, Advanced) to provide senior Air Traffic Controllers with relevant guidelines that will help them succeed as Air Traffic Control Supervisors.

OUR ACHIEVEMENTS

We have successfully trained over one hundred of ATC Supervisors through customised programmes in Indonesia, Democratic Republic of Congo, Sudan and Saudi Arabia.

Download our Brochure

“The ATC Supervisor training is a success due to the perfect balance between the pedagogical experience of the ENAC and the high-level operational experts from France Aviation Civile Services (ex DSNA Services).”

Dieudoné Mayaya, Deputy Director, Kinshasa-Ndjili International Airport

Let us show you how we can train your next ATC Supervisors.

Contact: Élodie DE CAZENOVE | elodie.de-cazenove@fracs.aero

Operational Continuation Training

OPERATIONAL TRAINING

Do you want to ensure that you are up-to-date on the latest tools and procedures?

OUR APPROACH

Based on your needs, budget and constraints, we custom-design and deliver operational training on your premises, by certified intructors.
On ATM Operations Optimisation, Regulation and Safety Oversight topics, we offer:

On-site operational training
On-the-job-training
Staff customised coaching

Let’s discover our ATC Supervisor training – in partnership with ENAC

OUR ACHIEVEMENTS

We most recently conducted ATC continuation training in:

Colombia: simulation training sessions and best practices sessions for Tower, Approach, En-route and ATC Supervisors (about 70 ATCOs)
Indonesia, Democratic Republic of Congo, Sudan and Saudi Arabia, together with ENAC for ATC Supervisors

“We really appreciated the flexibility and agility of the France Aviation Civile Services (ex DSNA Services) team in helping us provide operational training to Colombian air traffic controllers on their new airspace design.”

Alejandro PINEDA, IATA Consulting, Senior Manager, Safety & Flight Operations

We can deliver a custom continuation training on site. Ask us how!

Contact: Elodie De Cazenove | elodie.de-cazenove@fracs.aero

Air Transport Statistics

Air Transport Databases

Do you need data to make forecasts, analyze the evolution of air traffic?

OUR APPROACH

The Air Transport Databases are developed and updated by France Aviation Civile Services (formerly ENAC). It contains detailed information about worldwide airports and airlines (traffic, finances, fleets, …).

We collect data from all available sources (including our own surveys), in order to ensure its reliability. We always deliver a selected and checked information in a directly exploitable excel form.

You can use our services throught an annual subscription allowing you to get all the data you need during the year. Or ask for a personalized estimate for a one-shot specific need.

Our databases:

The “Airlines” database contains detailed information about 600 airlines throughout the world since 1980: traffic data, financial results, and fleet at least for most.
The “Traffic flows” database includes all country-pair and city-pair data for over 200 countries and 2500 airports world-wide, every year since 1970 (number of passengers).
The “Airports” database gathers data on more than 2500 airports world-wide, collected from a variety of sources every year since 1970. Mainly the number of passengers, aircraft movements and freight.

OUR ACHIEVEMENTS

The Air Transport Databases are used by several leading players of the civil aviation industry across the world since more than 30 years.

Download our Brochure

You can have an overview of our data in our previous quarterly publications and subscribe for free to receive next ones. The subscription also allows to get a specific short extract from our databases as sample on demand by email.

DOWNLOAD THE LAST BULLETIN

CONSULT THE ARCHIVES

ATD ANALYTICS - DATA PLATFORM

“Fast access to reliable data is crucial for VINCI Airports traffic analysts. That is why we regularly rely on the database provided by France Aviation Civile Services (ex DSNA Services). We are very satisfied with the reactivity of France Aviation Civile Services teams and the quality of delivered data.”

Guillaume Boyer, Airline Marketing, VINCI Airports

We are at your disposal to help you finding the best solution for your needs.

Contact: Jean-Pierre Assémat | jean-pierre.assemat@fracs.aero

Aerodrome Flight Information Service (AFIS)

AFIS

Do you need support for your agents in regulatory monitoring SMS, safety studies or maintaining AFIS skills and competence?

OUR APPROACH

We offer various AFIS services in order to support agents in their daily problems in order to be compliant with OACI standards and national regulations.

A whole range of AFIS services who can be adapted to each particular situation, to each air field in order to meet your needs at the best.

From SMS monitoring, to internal audits, safety studies, maintaining skills of AFIS agents, France Aviation Civile Services propose all the items and training necessary to be compliant with regulations and rules.

Moreover, our practice is wide in different fields such as information on UAV operations, the use of surveillance in the AFIS service, or human factors.

OUR ACHIEVEMENTS

We assisted successfully airfields such as Amiens-Glisy and Miquelon with various services.

Download our Brochure

Products and Services

REGULATION & SAFETY OVERSIGHT

OPERATIONS OPTIMISATION

INNOVATIVE SOLUTIONS

OPERATIONAL TRAINING

AIR TRANSPORT STATISTICS

AERODROME FLIGHT INFORMATION SERVICE (AFIS)

COVID-19

Regulation & Safety Oversight

SAFETY OVERSIGHT SYSTEM

OUR APPROACH

OUR ACHIEVEMENTS

“I appreciate the capacity of France Aviation Civile Services (ex DSNA Services) to support the Haitian civil aviation in his work to reach the standards. Congratulation to the experts for the today’s achievements!”

We can help you improve your oversight system and update your regulation.

Contact: Emanuela Gellini | emanuela.gellini@fracs.aero

Operations Optimisation

AIRSPACE DESIGN

OUR APPROACH

OUR ACHIEVEMENTS

“I am grateful to our French partners, including France Aviation Civile Services (ex DSNA Services), who spared no effort to assist us in technical operations.”

Let us show you how your airspace capacity can increase while reducing costs, maintaining the highest level of safety.

Contact: Elodie De Cazenove | elodie.de-cazenove@fracs.aero

ANSP MODERNISATION

OUR APPROACH

OUR ACHIEVEMENTS

“France Aviation Civile Services (ex DSNA Services) has been a key partner of OFNAC for more than 4 years, supporting us in modernizing our various services, including regulatory compliance.”

We can help you optimise air traffic flow and increase efficiency.

Contact: Elodie de Cazenove | elodie.de-cazenove@fracs.aero

Airport Collaborative Decision Making (A-CDM)

OUR APPROACH

OUR ACHIEVEMENTS

Do you want to implement an A-CDM system efficiently, safely and cost-effectively? We can help.

Contact: Élodie DE CAZENOVE | elodie.de-cazenove@fracs.aero

Innovative Solutions

ELVIRA®

OUR APPROACH

OUR ACHIEVEMENTS

“For BELGOCONTROL, Environment is a top priority and we needed a dedicated operational tool. After the training on site, my team is enthusiastic to use Elvira’s many functionalities.”

ELVIRA can help you manage safety more efficiently.

Contact: Elodie de Cazenove | elodie.de-cazenove@fracs.aero

Operational Training

ATC Supervisor

OUR APPROACH

OUR ACHIEVEMENTS

“The ATC Supervisor training is a success due to the perfect balance between the pedagogical experience of the ENAC and the high-level operational experts from France Aviation Civile Services (ex DSNA Services).”

Let us show you how we can train your next ATC Supervisors.

Contact: Élodie DE CAZENOVE | elodie.de-cazenove@fracs.aero

Operational Continuation Training

OUR APPROACH

OUR ACHIEVEMENTS

“We really appreciated the flexibility and agility of the France Aviation Civile Services (ex DSNA Services) team in helping us provide operational training to Colombian air traffic controllers on their new airspace design.”

We can deliver a custom continuation training on site. Ask us how!

Contact: Elodie De Cazenove | elodie.de-cazenove@fracs.aero

Air Transport Statistics

Air Transport Databases

OUR APPROACH

OUR ACHIEVEMENTS

Subscribe to our quarterly publication

We are at your disposal to help you finding the best solution for your needs.

Contact: Jean-Pierre Assémat | jean-pierre.assemat@fracs.aero

Aerodrome Flight Information Service (AFIS)

AFIS

OUR APPROACH

OUR ACHIEVEMENTS

We can assist your agents in developping their skills.

Contact: Emanuela Gellini | emanuela.gellini@fracs.aero

ELVIRA^®